Responsible Gaming
Gaming Should Be Entertainment
At Surviving Turbulence, we believe that gaming should be enjoyed purely as entertainment. Pokies and online gaming should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access and use pokies services in Australia. If you are under the legal gambling age, please do not participate in any gambling activities. We take age verification seriously and comply with all Australian regulations.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Neglecting work, studies, or relationships due to gambling
- Borrowing money to fund gambling activities
- Unable to cut down or control gambling despite wanting to
- Using gambling to escape problems or negative feelings
- Lying about the amount of time or money spent gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Protective Measures
Most reputable gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you are willing to lose in a session
- Reality Checks: Enable pop-up reminders during gaming sessions to check how long you've been playing
- Time-Out: Take a break from gaming for a set period (hours or days)
- Self-Exclusion: Voluntarily exclude yourself from all gaming activities for a specified period (weeks, months, or years)
Use these tools proactively to maintain healthy gaming habits.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support:
Australia
- Gambling Help Online – Free, confidential online and phone support
www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Free support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention and support resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre
Telephone Counselling: 0800 1 372 374
Need Help?
If you are experiencing problem gambling or have concerns about your gaming habits, please reach out for help today. There is no shame in seeking support—trained professionals are available to assist you confidentially.
Your wellbeing is important to us. Contact one of the organisations listed above or speak to a trusted friend, family member, or healthcare professional about your concerns.